“I just wanted to drop you a quick note to express my appreciation for all you and the rest of the staff have done to make Elaine’s transition to OLP so smooth and easy for all of us. By the time moving day arrived, she was excited and engaged in the process. When I checked in with her Sunday night she said “I feel like I’m at a resort with all the things they do for me”. You and the team sure know how to make this work for your residents and their families!”
